TradeMark Residential
Resident Handbook
Access all the information you need about our process and your property now that you’re a tenant living in a home managed by TradeMark Residential. We believe in housing, simplified. You’ll find everything you need in these pages, and if you don’t – reach out to us for help.
I’m a Resident. Where Do We Go From Here?
Utilize our handbook resource and refer back to it any time you have a question related to your stay in a TradeMark Residential property.
Utilities
During your application and approval process, you will be informed of the particular utilities that need to be set up in your name. This may vary based on the property and the specific services offered within the community.
If you are notified of utilities that you are responsible for setting up, you will need to take prompt action to arrange these services. Please make sure to provide the utility account numbers to your property manager prior to moving in. This ensures a smooth transition and helps you enjoy uninterrupted services from the moment you make TradeMark Residential your new home.
Your property manager will be on hand to guide you through this process and answer any questions you may have. Feel free to reach out to them with any inquiries related to your utility setup.
Schedule Your Move-In and Pick Up a Key
Once you’ve been approved for a home, you’ll settle on a move-in date and grab your key from our property managers.
Pay Your Fees
All move-in funds will need to be collected, including the security deposit and any pet fees or other costs.
Understand Your Responsibilities
Review our rent collection policy and ask any questions you might have about our expectations and requirements.
Resident Resources
What can you expect when you rent a home with us? Responsive management and intuitive support.
We love our neighbors, and you’re our neighbor.
Pay Rent Online
Securely and easily pay rent online or schedule payments in advance!
Request Maintenance
Unless it’s an emergency, you can request maintenance online through your portal.
Contact Us
Need some help? We’re just an email message or a phone call away.
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