Property Management Services
Your full-circle housing solution in the Carolinas and Georgia. Expert property management customized
for owners and investors. We exceed expectations—one relationship at a time.
Earn More. Stress Less.
TradeMark believes in the value of robust and tailored real estate investment solutions, ensuring that every investor, regardless of their experience or investment level, can effectively navigate the property landscape.
Whether you are an accidental landlord, an established investor or part of an institutional capital or development firm, TradeMark Residential has the expertise and options you need to maximize your portfolio.
We Do It All So You Don’t Have To.
Full-Service Property Management.
Expert lifecycle management from acquisition, growth, and maintenance to strategic exits, maximizing property investment value. At TradeMark Residential, we provide full-service investment management solutions for every owner.
and Management
Business Management and Administration
Underwriting and Financial Analysis
Services
Emergency and
Preventative Maintenance
and Transitions
Communications
Areas We Serve
Raleigh, NC
Durham, NC
Charlotte, NC
Wilmington, NC
Savannah, GA
Atlanta, GA
Our Services
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Physical Management
- Physical management involves administration, inspections and maintenance.
- Maintenance contracts and lease records in PMS.
- Follow time-tested policies and procedures.
- The Property Manager/Regional Manager will submit an inspection report quarterly.
- Utilize well-trained, in-house technicians for the majority of repairs enables us to control cost and increase resident retention and owner profitability.
- Provide maintenance service 24 hours per day, seven days per week.
- Perform necessary preventative maintenance.
- Request multiple bids for each contract over $5,000 to ensure the best price for the highest quality of service.
- All contractors must provide a Certificate of Insurance before any work can be performed.
- Annual recommendations to the owners for any needed capital improvements or expenditures necessary for the community through both short and long term capital plans.
Financial Management
- We dedicate ourselves to keeping our clients fully informed on the operation of their assets and work closely with them to maximize the value of their asset.
- Conduct annual budget meetings with our owners to produce a budget and operating plan for each fiscal year as well as reviewing the long term goals of the owners and needs of the properties.
- Schedule regular financial and operational meetings to review the assets’ performance during the year.
- Flexibility is one of the keys to our success. We provide monthly financial information to our clients the way they want it.
- Maintain strict financial standards while providing personal attention to all our clients.
Leasing & Marketing
- TradeMark Residential provides tailored marketing plans to optimize property advertising and surpass market competition.
- They analyze market data and use cost-effective resources to enhance rental income. Quick and efficient response to email leads is ensured throughout the day to maintain the interest of highly qualified internet prospects.
- An Action Renewal Program is implemented to improve resident retention and reduce operating costs. Written and verbal communication with residents encourages renewals.
Resident Relations
- Happy residents equate to long term retention, the ultimate goal of the owner.
- All residents will be kept informed of the building activities and any maintenance that would affect them.
- Resident service requests are addressed expeditiously and effectively.
- TradeMark Residential’s Rent Cafe online resident portal provides on-demand services that allows renters to easily, securely, and instantly update their resident profiles, view balances, make payments, and submit maintenance requests.
- Encourage residents to stay connected with your community through online announcements and calendar events.
Maintenance
- Comprehensive Physical Management: Oversee all aspects of property maintenance, including regular inspections, contract management, and lease records. Utilize in-house technicians for most repairs to control costs and boost owner profitability and resident retention.
- 24/7 Maintenance Service: Offer round-the-clock maintenance services and perform necessary preventative maintenance to ensure property upkeep and rapid response to any issues.
- Cost-effective Contracting: Implement a bidding process for contracts over $5,000 to secure the best price and quality of service. Ensure all contractors provide a Certificate of Insurance before commencing work.
- Capital Improvement Planning: Provide annual recommendations for capital improvements or expenditures, supporting both short and long-term strategic capital plans to enhance property value and functionality.
Property Management Technology
- Utilize Yardi Voyager and Yardi Rent Cafe for real-time property and financial management, enhancing leasing, resident services, and overall operational efficiency from a single platform.
- Enhanced Resident Experience: Offers online and mobile access for residents to manage leases, make payments, and request services, which improves convenience and satisfaction.
- Marketing and Leasing Efficiency: Integrates advanced tools for social media marketing, reputation management, and lead conversion, ensuring a seamless transition from prospects to residents.
- Features Yardi Payment Processing for easy online and in-person payments, alongside Yardi Screening for consistent applicant vetting, ensuring compliance and financial reliability.
- Risk Management: Includes the Resident Shield Protection Plan, providing liability insurance and optimizing risk mitigation with comprehensive compliance tracking within Yardi systems.
Earn More with a TradeMark Residential Partnership
With an in-house maintenance team, industry certifications, and decades of experience managing rental properties in Raleigh, Durham, Charlotte, Wilmington, Atlanta, and Savannah, we’re best positioned to help you begin a successful investment career or grow an existing real estate portfolio.
Leading with love and never compromising our values, TradeMark Residential offers a higher standard and a different path towards investment success.
Find out how you’ll earn more on your investment properties when you work with us. Here’s what we can tell you makes a difference:
Less Vacancy and Higher Retention
Keeping your property occupied with great tenants is the cornerstone of any successful investment.
Excellent Tenant Relationships
We can collect rent on time, avoid disputes and damage, and keep your property well-maintained with great resident relationships that come from a place of service.
Customized Services for Every Home
There’s no one-size-fits all approach to management with TradeMark Residential. We do what makes sense for you.
Trusted By Industry Leaders
