Prioritizing Your Rental Property in Raleigh, Durham, and Across North Carolina and Georgia
Our experienced property management team’s mission is to maximize your return on investment while ensuring your property’s longevity and tenant satisfaction. We’ll exceed your expectations and those of your residents.
Transparent Property Management
Providing transparency and access to give you peace of mind. We invest in relationships, and those relationships are supported with our most innovative property management technology so you always know how your rental homes are performing.
Effortless Ownership.
Manage Your Properties with Ease.
Our team’s mission is to seamlessly handle the day-to-day operations, maximizing your return on investment while keeping your property in top shape and your tenants happy.
Transparency and Trust
This dedicated portal offers resources like financial statements, maintenance tracking, important documents, and community updates.
Information. Simplified.
Our aim is to streamline communication, enhance transparency, and provide easy access to vital information, all in one centralized location.
Committed to Service
The Owner Resources portal is your go-to comprehensive source, reflecting our commitment to convenience and exceptional service.
What Can We Tell You About Working
with TradeMark Residential?
Wondering what it’s like to work with us? We invite you to check out the following FAQS.
When do you pay me rent?
Rental payments can be made by the tenant through the tenant portal. How you receive your proceeds may vary based upon location or preference, please ask your local office for specific details.
How much rent will I earn?
Just as the real estate market establishes sale prices, rental rates are determined by the local rental market. TradeMark Residential can offer a professional analysis of the market conditions.
How do you screen tenants?
Our tenant screening process is comprehensive, typically encompassing background, credit, and employment checks, but we delve even further. For more specific information, please contact your local office.
How does marketing and advertising work?
Just as the real estate market establishes sale prices, rental rates are determined by the local rental market. TradeMark Residential can offer a professional analysis of the market conditions.
How do you handle repairs?
Through their online portal, both tenants and owners have the facility to lodge a maintenance request. This portal gives them the convenience to detail the issue at hand and even upload relevant photos. We strive for absolute transparency in our maintenance procedures. We use a combination of in-house qualified technicians and a vast network of approved vendors.
Can I make my own repairs?
We strongly suggest employing our preferred service providers, who have been thoroughly evaluated for their professionalism, punctuality, and possession of appropriate licenses, as a strategy to reduce potential risks.
Do I have to accept pets?
The majority of renters are pet owners. Allowing pets can boost the demand for your property from a larger pool of prospective tenants and can also enhance the monthly rental income. However, if you prefer not to permit pets, that’s perfectly fine. Your local office is equipped to offer more information on how to handle potential pet damage with tenants.
How long until my property is rented?
The leasing procedure is influenced by various factors such as the time of the year, local property availability, property condition, and its pricing. Usually, we are adept at sourcing qualified applicants promptly to fill vacancies. For specific details or assurances, we advise you to connect with your local office.
What if my tenant stops paying rent?
Our rigorous tenant screening process generally averts such situations, but in the event of an issue, we respond swiftly and assertively. The process of eviction can differ depending on the location, and we ensure all actions are in full accordance with legal standards.
How do I know my property is doing well?
Our online portal, accessible 24/7, streamlines your access to all information pertaining to your rental property swiftly and conveniently. Moreover, we also facilitate regular meetings with your dedicated property management team to ensure comprehensive communication and optimal property management.
Who pays for maintenance and turnover costs?
The financial onus of covering repairs, including those categorized under normal “wear and tear,” falls on the property owner for their investment property. However, should the tenant be deemed responsible for causing damage or neglecting necessary property upkeep, our offices will take appropriate action to bill the tenant and ensure the owner is compensated accordingly.
How are evictions handled?
We manage all aspects of the eviction process. The regulations governing evictions can differ by state and locality, and we ensure that all actions we undertake are in strict legal compliance. For information tailored to your specific area, we urge you to reach out to your property manager.
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