Investor Checklist for Selecting a Property Management Company

Investing in real estate can be a lucrative venture, but it also comes with its own set of complexities. One crucial decision an investor has to make is selecting the right property management company. This partnership can either make your

Investing in real estate can be a lucrative venture, but it also comes with its own set of complexities. One crucial decision an investor has to make is selecting the right property management company. This partnership can either make your investment flourish or leave you regretting your choices. To assist you in making an informed decision, we’ve compiled a comprehensive checklist.

Company Reputation

Reputation is not built overnight, and it speaks volumes about a company’s reliability and efficiency.

Action Items:

– Browse through online reviews and ratings from reputable websites. – Look for testimonials or case studies featured on the company’s website. – If feasible, consult with current or past clients for firsthand feedback.

Financial Stability

You don’t want your property management company to fold overnight, leaving you stranded.

 Action Items:

– Review the company’s financial statements to assess stability. – Ask explicitly about any bankruptcies or financial issues in the company’s history.

Licensing and Certifications

Licensing ensures that the company meets industry standards and adheres to legal norms.

Action Items:

– Verify the company’s business license. – Check if they hold relevant certifications, such as IREM, AMO, NARPM, CAM, etc.

Service Offerings

A one-size-fits-all approach doesn’t work in property management.

Action Items:

Review the full list of services they offer. – Ensure the company offers the specific services that are crucial for your investment.

Staff Qualifications

Qualified staff are the backbone of any service-oriented business.

Action Items:

– Assess the expertise and experience of the team. – Inquire about staff turnover rates to gauge company morale and stability.

Technology and Software

In a digital age, technology can streamline operations and enhance efficiency.

Action Items:

– Check if they utilize industry-standard software like AppFolio for property management. – Discuss their data security measures to protect your investment information.

Fees and Costs

Every penny counts when you’re investing in real estate.

Action Items:

– Request a detailed fee structure, including any hidden costs. – Compare these fees with other companies as a benchmark.

Contracts and Agreements

Always read the fine print.

Action Items:

– Review any sample management and service contracts they can provide. – Check the terms outlined for contract termination.

Tenant Relations

Happy tenants equal a successful investment.

Action Items:

– Ask about tenant retention rates. – Inquire how the company handles various tenant issues.

Maintenance and Repairs

A well-maintained property is essential for long-term profitability.

Action Items:

– Learn how the company manages routine and emergency maintenance. – Check if they have an in-house maintenance team or rely on third-party vendors.


Regular inspections are crucial for maintaining property value.

Action Items:

– Ask about the frequency of property inspections. – Find out what aspects are covered during these inspections.

Reporting and Communication

Transparent and frequent communication keeps you in the loop.

Action Items:

– Determine the types of reports provided (financial, maintenance, etc.). – Ask about their primary modes and frequency of communication with property owners.

Vacancy Rates

Low vacancy rates often indicate effective property management.

Action Items:

– Request historical vacancy rates for properties they manage. – Compare these with industry standards in your area.

Local Knowledge

Local expertise can make or break your investment.

Action Items:

– Evaluate the company’s familiarity with local real estate laws and market conditions.

 Legal Compliance

Staying within the bounds of the law is non-negotiable.

Action Items:

– Ensure the company complies with Fair Housing Laws. – Ask how they handle legal disputes or eviction procedures.

Additional Services

Consider your long-term goals and whether the company can meet them.

Action Items:

– Ask about any additional services they offer like real estate sales or property investments. – Assess if these align with your long-term objectives.

Personal Rapport

Last but not least, you should feel comfortable with the company.

Action Items:

– Gauge your comfort level during interactions with company representatives. – Ensure they understand and can cater to your specific needs and investment objectives. By diligently following this checklist, you can significantly mitigate risks and select a property management company that not only meets but exceeds your expectations. Remember, the right partnership can make all the difference in the success of your real estate investment. Contact TradeMark Residential for a consultation today.